📜 Terms and Conditions – Rawaa
Welcome to the Rawaa online store.
By using this website or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing the Rawaa website or making a purchase, you agree to comply with all the Terms and Conditions outlined on this page.
If you do not agree with any of these terms, please do not use this website.
2. Use of the Website
Customers must be 18 years of age or older to make a purchase.
The website must not be used for any illegal or unauthorized purposes.
Rawaa reserves the right to suspend or terminate any account that misuses its services.
3. Products and Content
We strive to provide accurate information about our products, including descriptions, images, and prices.
Product colors or descriptions may vary slightly depending on lighting conditions or the type of screen used.
Rawaa reserves the right to modify or remove any product from its catalog without prior notice.
4. Prices and Payment
All prices are displayed in Zambian Kwacha (ZMW).
Payment is accepted exclusively through Cash on Delivery (COD).
No advance payment is required on our website.
We reserve the right to change prices at any time without prior notice.
5. Orders and Confirmation
After placing an order, our team will contact the customer to confirm the order details before shipping.
Rawaa reserves the right to cancel an order if the customer cannot be reached or if the information provided is incorrect.
6. Shipping and Delivery
We provide delivery services to various cities and regions across Zambia within an estimated 24 to 48 hours.
Delivery times may vary depending on the customer's location.
If delivery cannot be completed due to an incorrect address or the customer's unavailability, the order may be canceled.
7. Returns and Exchanges
Product returns and exchanges are subject to the Return Policy available on our website.
For more information, please refer to our Return and Refund Policy page.
8. Order Cancellation
Customers may cancel an order only before it has been shipped.
If a customer refuses to accept an order without a valid reason, Rawaa reserves the right to prevent that customer from placing future orders, subject to applicable laws.
9. Intellectual Property Rights
All content available on this website, including text, images, logos, and designs, is the property of Rawaa and may not be used, copied, or reproduced without prior authorization.
10. Changes to the Terms and Conditions
Rawaa reserves the right to update or modify these Terms and Conditions at any time.
Any changes will be published on this page. Continued use of the website after changes have been published will be considered acceptance of the updated Terms and Conditions, subject to applicable laws.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please feel free to contact us through the contact options available on our website.
Thank you for shopping with Rawaa!