Exchange and Return Policy
Returns and Exchanges Policy
The return and exchange of products is a guaranteed right for all our customers and applies to all products available in our store.
All products sold through our store are eligible for return or exchange in accordance with the terms and conditions outlined on this page.
Products must be returned or exchanged in their original condition, unused, and in their original packaging.
Returns are accepted within 3 days from the date of purchase, while exchanges are accepted within 7 days from the date of purchase.
To request a return or exchange, please contact us through our Contact Us page or by calling our customer service phone numbers.
Please take a photo of the product and send it to us along with your city, address, and order number if the product is damaged, defective, or does not function as agreed. We will arrange for the product to be replaced.
A full refund will be issued if the product you receive is completely different from the product description displayed on our website.
We are not responsible for any customer expectations regarding the use of a product that were not explicitly stated in the product description on our website.